Global export expertise
Performance
4.5/5
- ≤1hTemps de réponse moyen
- 100.0%Expédition ponctuelle
- -{0} commandes
Personnalisation à partir de modèles
Personnalisation complète
Inspection des produits finis
Capacité d'assurance qualité
CE
PRODUITS PRINCIPAUX
Profil de l'entreprise
Télécharger le rapport
by SGS Group
by SGS Group- Aperçu
- Date d’enregistrement de la société2013-04-28Surface au sol (㎡)12211Recettes d’exportation annuelles (USD)2752000Langues acceptéesEnglish,ConfidentialAnnées d’exportation13Années dans l’industrie13
- Certification
M.2021.206.C7...
CE
0P240117.HHM0...CE
ICR/VC/HM2502...CE
21689
DOT- Capacités de production
- Contrôle qualité
- Traçabilité des matières premières du support produitYesMéthode d’inspection des produitsInspection of all productsContrôle qualité effectué sur toutes les lignes de productionYesInspecteurs d'assurance/contrôle qualité1
- Formation commerciale
- Marchés principauxNorth America(40%), Oceania(20%), Western Europe(15%)Principaux types de clientsBrand business, For private use, Retailer, Wholesaler, Manufacturer
- Capacités de R&D
- Options de personnalisationlight customization, customized on demand, graphic processing, sample processingNouveaux produits commercialisés l’année dernière5Ingénieurs R&D8Niveaux de formation des ingénieurs R&D8 graduate
CE
DOTAvis sur l’entreprise (34)
The issues include:
Electric brake system paid for but not supplied.
No safety chains installed.
No compliant safety hook connections.
Coupling and welding work not completed to Australian standards.
Generator box not supplied.
Tent/front canopy not supplied.
Flags and logo stickers not supplied.
Various fittings and accessories promised during negotiations were not supplied.
Trailer required substantial rectification work before it could be registered or safely used.
Because the trailer was delivered incomplete, I was unable to register or operate my business as planned. The trailer had to remain parked while repairs and modifications were arranged.
As a direct result of the supplier's actions, I have incurred:
Additional workshop and fabrication costs.
Electrical brake installation costs.
Welding and compliance modification costs.
Parking and storage fees while the trailer remained unusable.
Delayed business commencement.
Financial losses due to lost trading opportunities.
Réponse du fournisseur :
Dear Customer,
Thank you for sharing your honest feedback. We sincerely apologize for the inconvenience you experienced — several items including the electric brake system, generator box, tent canopy, safety chains, and branded accessories were either delayed or missed during fulfillment. This fell short of the standards we hold ourselves to, and we take full responsibility.
We have since shipped the missing components and worked directly with you to resolve the outstanding items. We are now implementing a dedicated Australia-market pre-shipment checklist to ensure this never happens again.
Our team remains fully committed to supporting you. If any items remain outstanding, please contact us directly and we will prioritize resolution immediately.
We appreciate your patience and value your business.
— CAMP Food Trailer Team
07 Aug 2026
Only complaint is rear seat back needs to be angled a bit otherwise seem to be great carts
Réponse du fournisseur :
Thank you for your support and recognition. We look forward to our next collaboration.
07 Aug 2026