Global export expertise
Leistung
4.5/5
- ≤1hDurchschnittliche Antwortzeit
- 100.0%Pünktliche Versandquote
- -{0} Bestellungen
Zeichnungsbasierte Personalisierung
Vollständige Anpassung
Endkontrolle
Garantieleistung
CE
WICHTIGSTE PRODUKTE
Profil
Bericht herunterladen
by SGS Group
by SGS Group- Übersicht
- Datum der Unternehmensanmeldung2013-04-28Bodenfläche (㎡)12211Jährliche Exporteinnahmen (USD)2752000Akzeptierte SprachenEnglish,ConfidentialJahre im Export13Jahre in der Industrie13
- Zertifizierung
M.2021.206.C7...
CE
0P240117.HHM0...CE
ICR/VC/HM2502...CE
21689
DOT- Produktionskapazitäten
- Qualitätskontrolle
- Produkt ermöglicht die Rückverfolgbarkeit von RohstoffenYesProduktinspektionsmethodeInspection of all productsQualitätskontrolle an allen ProduktionslinienYesQA-/QC-Prüfer1
- Gewerblicher Hintergrund
- HauptmärkteNorth America(40%), Oceania(20%), Western Europe(15%)HauptkundentypenBrand business, For private use, Retailer, Wholesaler, Manufacturer
- R&D-Kapazitäten
- Anpassungsmöglichkeitensample processing, graphic processing, customized on demand, light customizationIm letzten Jahr neu eingeführte Produkte5R&D-Ingenieure8Ausbildungsstufen für R&D-Ingenieure8 graduate
CE
DOTUnternehmensbewertungen (34)
The issues include:
Electric brake system paid for but not supplied.
No safety chains installed.
No compliant safety hook connections.
Coupling and welding work not completed to Australian standards.
Generator box not supplied.
Tent/front canopy not supplied.
Flags and logo stickers not supplied.
Various fittings and accessories promised during negotiations were not supplied.
Trailer required substantial rectification work before it could be registered or safely used.
Because the trailer was delivered incomplete, I was unable to register or operate my business as planned. The trailer had to remain parked while repairs and modifications were arranged.
As a direct result of the supplier's actions, I have incurred:
Additional workshop and fabrication costs.
Electrical brake installation costs.
Welding and compliance modification costs.
Parking and storage fees while the trailer remained unusable.
Delayed business commencement.
Financial losses due to lost trading opportunities.
Antwort des Lieferanten:
Dear Customer,
Thank you for sharing your honest feedback. We sincerely apologize for the inconvenience you experienced — several items including the electric brake system, generator box, tent canopy, safety chains, and branded accessories were either delayed or missed during fulfillment. This fell short of the standards we hold ourselves to, and we take full responsibility.
We have since shipped the missing components and worked directly with you to resolve the outstanding items. We are now implementing a dedicated Australia-market pre-shipment checklist to ensure this never happens again.
Our team remains fully committed to supporting you. If any items remain outstanding, please contact us directly and we will prioritize resolution immediately.
We appreciate your patience and value your business.
— CAMP Food Trailer Team
07 Aug 2026
Only complaint is rear seat back needs to be angled a bit otherwise seem to be great carts
Antwort des Lieferanten:
Thank you for your support and recognition. We look forward to our next collaboration.
07 Aug 2026